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Frequently Asked Questions

FAQ's

If your question isn’t answered here, contact us at hello@lfaiacademy.com

Questions Types

General

What is LFAI Academy?

LFAI Academy is a Malaysia-headquartered AI upskilling platform for non-technical professionals. We help you move from AI curious to AI capable through practical, practitioner-led courses, live cohorts, and in-person training across the Asia-Pacific region and beyond.

Who is LFAI Academy for?

Our programmes are designed for professionals whose work increasingly involves AI — managers and specialists, senior leaders, government officers, business owners, and recent graduates. You don’t need a technical or coding background.

Do courses have fixed start dates?

It depends on the format. On-demand courses are self-paced and can be started anytime. Live cohorts, workshops, and bootcamps run on a set schedule so the group learns together; start dates are shown on each programme page.

Can I access courses on my phone?

Yes. Programmes are accessible on any device through your web browser, so you can learn on your laptop, tablet, or phone — no separate app required.

How can I teach with LFAI Academy?

We work with a curated group of practitioner-instructors and certified trainers. If you use AI in your profession and are interested in teaching, email us at support@lfaiacademy.com to express interest.

Courses & Certificates

What types of programmes do you offer?

We offer self-paced on-demand courses, instructor-led live cohorts, masterclasses, hands-on workshops, free webinars, and in-person corporate and certification programmes — plus blended formats that combine online and in-person learning.

Are there any free courses?

Yes. We offer a set of free foundational courses so you can start building practical AI skills at no cost.

Do I receive a certificate?

Yes. You receive an attendance certificate for completing a programme, and a competency certificate when you pass the assessments attached to it. Both are delivered digitally and can be shared on LinkedIn and other professional profiles.

Pricing & Payment

How much do programmes cost?

Pricing ranges from free foundational courses through to paid on-demand courses, live cohorts, and premium programmes. The price for each programme is shown clearly before you enrol. For team and corporate training, we provide a tailored quote.

How do I pay?
Online programmes are paid by card through our secure payment provider. Prices are exclusive of applicable taxes unless stated otherwise.
What is your refund policy?

Fees paid for programmes are non-refundable once paid, except where a refund is required by law. At our discretion, we may transfer your enrolment to a future cohort or another learner. If LFAI Academy cancels a programme before delivery, you may choose a full refund or a transfer. Full details are in our Terms of Use.

Can my employer pay, or can I get an invoice?

Yes. We can issue invoices for team enrolments and corporate programmes. Email us at support@lfaiacademy.com with your organisation and team size and we’ll help arrange it.

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